Personalized Product Policy
What to expect from a made-to-order photo gift.
Preview vs production
The on-site preview is a guide. Final placement may vary slightly during production. We do not promise pixel-perfect manufacturing placement.
Photo quality
We inspect dimensions and warn you if a photo appears low resolution. Print quality cannot be perfectly predicted from a screen.
Enhancement
If photo enhancement is offered later, we will not silently alter your original. Any enhanced version used for production will require your confirmation.
If something is wrong
Damaged, defective, or wrong items are replaced or refunded.
