Terms of Use
The terms that apply when you use pixigift.com or place an order, including photo rights, cancellations, refunds, and limits on liability.
Last updated October 11, 2026
About these terms
These terms apply to your use of pixigift.com and to every order you place with PixiGift (“we”, “us”), a business based in Orange County, California. By placing an order, you agree to these terms.
Orders and prices
Your order is accepted when payment is confirmed and we send your order confirmation email. Prices are in US dollars. Sales tax is calculated at payment based on the delivery address.
We may cancel an order and refund it in full if a product becomes unavailable, a price was shown in error, or we suspect fraud.
Your photos and content
You keep ownership of the photos you upload. By uploading, you confirm that you own each photo or have permission to use it, including permission from the people shown in it.
You give us a limited permission to store, resize, position, and print your photo only to make and deliver your order and to provide support. We do not use your photos in marketing without your separate, written permission.
We may refuse to print content that is illegal, violates someone else’s rights (such as copyrighted or trademarked images you do not have rights to), or is hateful or sexually explicit. If we refuse an order for this reason, we refund it in full.
Previews and colors
The live preview shows approximate placement. Colors and placement can vary slightly between your screen and the finished product.
Cancellations, returns, and refunds
You can cancel any order for a full refund within 2 hours of placing it, or later if production has not started. Because every item is made to order, we do not accept change-of-mind returns. Damaged, defective, or wrong items are replaced or refunded under our Returns & Refunds policy.
Shipping and delivery
Delivery dates shown before payment are estimates, not guarantees. Responsibility for the package passes to you when the carrier marks it delivered to the address you gave us.
Voice messages
If you add a voice message, anyone with the QR code can listen to it. Do not record anything you would not want the recipient, or anyone they share it with, to hear.
Limitation of liability
To the fullest extent allowed by law, our total liability for any claim related to an order is limited to the amount you paid for that order. We are not liable for indirect, incidental, special, or consequential damages, such as a gift arriving after an event.
Nothing in these terms limits any right you have under California law that cannot be waived by agreement.
Governing law
These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Orange County, California, unless the law requires otherwise.
Changes to these terms
We may update these terms from time to time. The version posted on this page when you place an order applies to that order.
Contact us
Email info@pixigift.com or call (949) 547-7960. Please include your order number if you have one.
