Shipping Policy
How we make, ship, and deliver your gift, and how delivery estimates work.
Last updated October 11, 2026
Production time
Every gift is made to order. Most items are made within 1–2 business days after you order; the product page and checkout account for this in the dates we show.
Shipping methods
Checkout shows Economy, Standard, and Express shipping using live carrier rates for your address. When two methods would arrive at about the same time, we show only the less expensive one. Same-day local delivery in Orange County appears only when it can actually be offered for your address, cart, and time of day.
Delivery estimates
We show an estimated arrival date for each method before you pay. Estimates come from the carrier and are not guarantees; weather and carrier delays can affect them.
Damaged or lost packages
If your gift arrives damaged, or the carrier loses it, contact us within 14 days of delivery (or of the latest estimated delivery date) and we will send a replacement or refund.
